FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Why do you choose to use preservatives?
We understand the appeal of products that have "preservative-free" on the label. But we believe the potential danger of using a contaminated product far outweighs the benefit of being able to claim to be free of preservatives. We use mild preservatives that are paraben free and formaldehyde free to provide the most protection possible to our customers. Preservatives ensure you won't be rubbing a jar of bacteria all over your face... Yuck!
How long does order processing take?
We do our very best to ship all orders within 5-7 business days.
Do you accept returns?
Unfortunately, we are unable to accept returns. But we want you to be happy! If there's an issue with your order, let us know and we will do our best to correct it.
Do you offer wholesale?
Yes! If you're interested in buying wholesale, contact us today. We offer our products pre-labeled or private label ready.